Privacy policy

Last updated: July 1, 2026

Welcome to YugVaidya ("YugVaidya", "we", "our", or "us").

At YugVaidya, we believe that trust extends beyond the quality of the products we create. It also includes respecting your privacy and protecting the personal information you choose to share with us.

We are committed to handling your personal information responsibly, transparently, and securely. Whether you are exploring our website, placing an order, contacting our customer support team, or interacting with our services, we want you to understand how your information is collected, used, shared, stored, and protected.

This Privacy Policy explains our practices regarding the collection, processing, storage, use, disclosure, and protection of your personal information when you visit or use our website, purchase our products, communicate with us, or otherwise interact with our services.

By accessing or using our website, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

 

About YugVaidya

YugVaidya is a premium Ayurvedic wellness brand dedicated to creating thoughtfully crafted wellness products inspired by the timeless wisdom of Ayurveda for modern lifestyles.

Our goal is to provide a secure, transparent, and trustworthy shopping experience while respecting your privacy and safeguarding your personal information.

Our online store is powered by Shopify, which provides the technology platform that enables us to offer our products and services securely. Certain information that you provide while using our website may also be processed by Shopify in accordance with its own privacy practices, where applicable.

 

Scope of this Privacy Policy

This Privacy Policy applies to all personal information collected through:

  • Our official website
  • Online purchases made through our store
  • Customer support interactions
  • Email communications
  • Marketing communications (where you have provided your consent, where required)
  • Social media interactions with our official business accounts
  • Any other services operated by YugVaidya that reference this Privacy Policy

This Privacy Policy does not apply to third-party websites, applications, or services that may be linked from our website. We encourage you to review the privacy policies of those third parties before sharing your personal information.

 

Our Privacy Commitment

We value the trust you place in YugVaidya.

Accordingly, we are committed to the following principles:

  • We collect only the personal information reasonably necessary to provide our products and services.
  • We use your information fairly, lawfully, and transparently.
  • We implement reasonable technical and organizational safeguards to help protect your information.
  • We do not sell your personal information to third parties.
  • We strive to keep your personal information accurate and up to date.
  • We continuously review our privacy practices to meet evolving legal, technological, and business requirements.

 

Acceptance of this Privacy Policy

By accessing or using our website, creating an account, placing an order, subscribing to our communications, or otherwise interacting with YugVaidya, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue the use of our website and services.

Your continued use of our website following any updates to this Privacy Policy constitutes your acceptance of the revised Privacy Policy to the extent permitted by applicable law.

 

Contact Information

If you have any questions regarding this Privacy Policy or the way we process your personal information, please contact us:

YugVaidya

Email: info@yugvaidya.in

Website: www.yugvaidya.in

Registered Office:
YugVaidya Wellness Private Limited
S-3, Sector-A, Scheme No. 151 & 169B,
Indore - 452001, Madhya Pradesh, India

 

Information We Collect

To provide you with a secure, efficient, and personalized shopping experience, YugVaidya may collect certain categories of personal information when you interact with our website or services.

The type of information collected depends on how you use our website and the services you choose to access.

A. Information You Provide Directly

When you interact with YugVaidya, you may voluntarily provide us with personal information, including but not limited to:

  • Full Name
  • Email Address
  • Mobile Number
  • Billing Address
  • Shipping Address
  • City, State, Postal Code and Country
  • Company Name (where applicable)
  • Account login credentials (if you create an account)
  • Product reviews, ratings, testimonials, and feedback
  • Information submitted through customer support requests
  • Information provided through contact forms or surveys
  • Any other information you voluntarily choose to share with us.

Providing this information is generally voluntary. However, certain information may be required to process your order or provide requested services.

B. Order and Transaction Information

When you purchase products from YugVaidya, we collect information necessary to process and fulfil your order, including:

  • Products purchased
  • Quantity ordered
  • Order value
  • Transaction history
  • Payment confirmation
  • Shipping method selected
  • Delivery status
  • Return, replacement, cancellation or refund requests
  • Customer support interactions related to your order

This information enables us to fulfil your orders, provide customer support, maintain transaction records, and comply with applicable legal and accounting requirements.

C. Payment Information

To process payments securely, we work with trusted third-party payment service providers.

Depending on the payment method you choose, payment-related information may include:

  • Payment method
  • Payment confirmation
  • Transaction reference number
  • Limited payment verification details

For your security, YugVaidya does not store your complete debit card number, credit card number, CVV, UPI PIN, internet banking credentials, or other highly sensitive payment authentication information. Such information is processed directly by our authorized payment partners using industry-standard security measures.

D. Account Information

If you create an account on our website, we may collect and maintain information such as:

  • Username
  • Password (stored securely in encrypted form by our service providers, where applicable)
  • Saved addresses
  • Order history
  • Wishlist items
  • Communication preferences
  • Account settings

You are responsible for maintaining the confidentiality of your account credentials and should not share your login information with others.

E. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically to help us improve website performance, security, and customer experience.

This may include:

  • Internet Protocol (IP) Address
  • Browser type and version
  • Operating system
  • Device type
  • Device identifiers
  • Language preferences
  • Time zone settings
  • Date and time of your visit
  • Pages viewed
  • Time spent on pages
  • Clickstream data
  • Referring website or search engine
  • Website navigation patterns
  • Crash reports and diagnostic information

This information helps us understand how visitors use our website and enables us to improve the overall shopping experience.

F. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your browsing experience and improve the functionality of our website.

These technologies may be used to:

  • Remember your preferences
  • Keep products in your shopping cart
  • Recognize returning visitors
  • Improve website performance
  • Measure website traffic
  • Understand customer behaviour
  • Personalize content and product recommendations
  • Support security and fraud prevention
  • Measure the effectiveness of our advertising campaigns

Most web browsers allow you to manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Additional information regarding cookies is provided later in this Privacy Policy.

G. Information from Third Parties

We may also receive information about you from trusted third parties, including:

  • Shopify
  • Payment gateway providers
  • Shipping and logistics partners
  • Marketing and advertising partners
  • Analytics providers
  • Social media platforms (where you choose to interact with us)
  • Fraud prevention and security service providers

We use such information only for legitimate business purposes and in accordance with applicable laws and this Privacy Policy.

H. Sensitive Personal Information

YugVaidya does not intentionally collect sensitive personal information unless it is necessary for providing our services or required by applicable law.

We request that you do not provide unnecessary sensitive personal information through our website, customer support channels, or other communications unless specifically requested by us for a legitimate purpose.

I. Accuracy of Information

You are responsible for ensuring that the personal information you provide to us is accurate, complete, and up to date.

Providing inaccurate or incomplete information may affect our ability to process your orders, deliver products, or provide customer support.

 

How We Use Your Personal Information

YugVaidya uses your personal information only for legitimate business purposes, to provide our products and services, improve your shopping experience, comply with applicable laws, and protect both our customers and our business.

Depending on how you interact with our website, we may use your personal information for the following purposes.

A. To Process and Fulfil Your Orders

We use your personal information to:

  • Process and confirm your orders.
  • Verify payment transactions.
  • Arrange packing, shipping, and delivery of products.
  • Send order confirmations, invoices, and shipping updates.
  • Provide tracking information.
  • Process cancellations, returns, replacements, and refunds where applicable.
  • Respond to questions related to your purchases.

Without certain personal information, we may be unable to process or fulfil your order.

B. To Provide Customer Support

Your information helps us provide efficient customer service by allowing us to:

  • Respond to enquiries.
  • Resolve complaints.
  • Assist with order-related issues.
  • Provide after-sales support.
  • Improve the quality of our customer service.
  • Maintain records of previous interactions to better assist you in the future.

C. To Improve Our Website and Services

We continuously work to improve the performance, functionality, and usability of our website.

Information collected through your interactions may be used to:

  • Understand how visitors use our website.
  • Improve website navigation and design.
  • Enhance page loading speed and performance.
  • Identify technical issues and errors.
  • Improve product presentation.
  • Develop new features and services.
  • Improve the overall customer experience.

D. To Personalize Your Shopping Experience

We may use your information to personalize your experience by:

  • Remembering your preferences.
  • Saving shopping cart information.
  • Recommending products that may be relevant to you.
  • Displaying recently viewed products.
  • Providing a more seamless shopping experience across your visits.

Personalization helps us make your shopping experience more convenient and relevant.

E. Marketing and Promotional Communications

Where permitted by applicable law, or where you have provided your consent, we may use your contact information to send you communications regarding:

  • New product launches.
  • Wellness education and informative content.
  • Exclusive offers and promotions.
  • Seasonal campaigns.
  • Product updates.
  • Company news.
  • Customer surveys.
  • Educational newsletters.

You may unsubscribe from promotional communications at any time by clicking the "Unsubscribe" link included in our emails or by contacting us directly.

Please note that even if you opt out of marketing communications, we may still send important service-related communications, such as order confirmations, shipping updates, payment confirmations, and customer support responses.

F. Fraud Prevention and Security

Protecting our customers is one of our highest priorities.

We may use your information to:

  • Detect fraudulent transactions.
  • Verify customer identity where necessary.
  • Prevent unauthorized access to customer accounts.
  • Protect our website from malicious activity.
  • Investigate suspicious behaviour.
  • Prevent abuse of our services.
  • Protect the security and integrity of our systems.

These measures help create a safer shopping environment for everyone.

G. Legal and Regulatory Compliance

We may process personal information where necessary to:

  • Comply with applicable laws and regulations.
  • Respond to lawful requests from government authorities.
  • Meet accounting and taxation obligations.
  • Maintain business records required by law.
  • Resolve legal disputes.
  • Enforce our Terms and Conditions and other policies.
  • Protect the legal rights, safety, and property of YugVaidya, our customers, and third parties.

H. Product Reviews and Feedback

If you choose to submit product reviews, ratings, testimonials, or feedback, we may use this information to:

  • Improve our products and services.
  • Help other customers make informed purchasing decisions.
  • Understand customer preferences.
  • Enhance the overall customer experience.

By submitting reviews or testimonials, you acknowledge that we may display your review on our website or other official communication channels, subject to applicable law and our moderation policies.

I. Business Operations and Internal Administration

We may also use personal information for legitimate internal business purposes, including:

  • Record keeping.
  • Financial reporting.
  • Business analytics.
  • Internal audits.
  • Training and quality assurance.
  • Operational planning.
  • Risk management.
  • Business continuity and disaster recovery.

We process only the information reasonably necessary for these purposes.

J. Our Commitment to Responsible Data Use

YugVaidya believes that your personal information belongs to you.

Accordingly:

  • We use your information only for lawful and legitimate purposes.
  • We collect only the information reasonably necessary to operate our business and provide our services.
  • We do not sell your personal information to third parties.
  • We strive to use your information fairly, responsibly, and transparently.
  • We regularly review our data processing practices to ensure they remain appropriate and aligned with applicable legal requirements.

 

Cookies and Similar Technologies

To provide a secure, efficient, and personalized shopping experience, YugVaidya uses cookies and similar technologies on our website.

Cookies are small text files that are stored on your device when you visit a website. They help websites recognize your browser, remember your preferences, improve functionality, and understand how visitors interact with the website.

In addition to cookies, we may use similar technologies such as pixels, tags, web beacons, local storage, software development kits (SDKs), and other tracking technologies provided by Shopify and trusted third-party service providers.

A. Why We Use Cookies

Cookies help us provide a better shopping experience by allowing us to:

  • Keep products in your shopping cart while you browse.
  • Remember your preferences and settings.
  • Recognize returning visitors.
  • Improve website speed and functionality.
  • Maintain website security.
  • Prevent fraudulent activity.
  • Understand how customers use our website.
  • Improve navigation and user experience.
  • Measure the effectiveness of marketing campaigns.
  • Provide relevant product recommendations.
  • Enhance customer support and website performance.

B. Types of Cookies We Use

Depending on your interaction with our website, we may use the following categories of cookies.

Essential Cookies

These cookies are necessary for the website to function properly.

They enable features such as:

  • Secure login
  • Shopping cart functionality
  • Checkout process
  • Payment processing
  • Website security
  • Fraud prevention
  • Session management

Without these cookies, certain features of our website may not function correctly.

Performance and Analytics Cookies

These cookies help us understand how visitors use our website.

They may collect information such as:

  • Pages visited
  • Time spent on pages
  • Website navigation
  • Visitor traffic
  • Device information
  • Browser information
  • Website performance metrics

This information helps us improve website functionality and customer experience.

Functional Cookies

Functional cookies allow us to remember your preferences, including:

  • Language preferences
  • Region
  • Saved shopping cart
  • Recently viewed products
  • Login preferences
  • User settings

These cookies make future visits more convenient and personalized.

Advertising and Marketing Cookies

Where permitted by applicable law, we and our advertising partners may use cookies and similar technologies to:

  • Display advertisements that may be relevant to your interests.
  • Measure advertising performance.
  • Limit the number of times you see an advertisement.
  • Understand how visitors interact with advertising campaigns.
  • Improve future marketing communications.

These technologies help us better understand customer interests while improving the relevance of our promotional activities.

C. Shopify Technologies

Our online store is powered by Shopify.

Shopify may place cookies and use similar technologies that are necessary to provide, maintain, improve, and secure the Shopify platform and its services.

These technologies may assist with:

  • Store functionality
  • Checkout services
  • Fraud prevention
  • Security monitoring
  • Performance optimization
  • Website analytics
  • Order processing
  • Customer account management

Certain information collected through these technologies may be processed by Shopify in accordance with Shopify's own privacy practices.

D. Third-Party Analytics

To understand how visitors interact with our website and to improve our services, we may use trusted analytics providers.

These providers may collect information such as:

  • Website traffic
  • Visitor behaviour
  • Device information
  • Browser information
  • Session duration
  • Pages viewed
  • Referring websites
  • User interactions

This information is generally used in aggregated form to improve website performance and customer experience.

E. Third-Party Advertising Technologies

We may work with trusted advertising and marketing partners who use cookies and similar technologies to:

  • Deliver relevant advertisements.
  • Measure campaign effectiveness.
  • Understand customer interests.
  • Improve marketing performance.
  • Build audiences for future advertising campaigns.

These partners may collect information regarding your interactions with our website and other websites, subject to their own privacy policies and applicable laws.

F. Managing Cookies

Most web browsers allow you to manage, restrict, or disable cookies through your browser settings.

You may choose to:

  • Accept all cookies.
  • Block certain cookies.
  • Delete previously stored cookies.
  • Receive notifications before cookies are stored.

Please note that disabling certain cookies may affect the functionality of our website. Some services, including shopping cart functionality, customer login, and checkout, may not operate properly if essential cookies are disabled.

G. Do Not Track Signals

Some web browsers offer a "Do Not Track" ("DNT") feature.

At present, there is no universally accepted standard for responding to DNT signals. Accordingly, our website may not respond differently to such signals.

Should an industry standard become widely adopted or applicable laws require a different approach, we may update our practices accordingly.

H. Future Technologies

As technology evolves, YugVaidya may adopt new tools and technologies to improve website performance, customer experience, security, fraud prevention, analytics, and marketing.

Where such technologies involve the processing of personal information, they will be used in accordance with this Privacy Policy and applicable laws.

 

Sharing and Disclosure of Personal Information

YugVaidya respects your privacy and is committed to handling your personal information responsibly.

We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes.

However, in order to operate our business, fulfil orders, provide customer support, comply with legal obligations, and improve our services, we may share your personal information with trusted third parties under the circumstances described below.

A. Service Providers

We work with carefully selected third-party service providers who perform services on our behalf.

These service providers may assist us with:

  • Website hosting and maintenance
  • E-commerce platform services
  • Payment processing
  • Order fulfilment
  • Shipping and logistics
  • Customer support
  • Email communications
  • Marketing campaigns
  • Analytics and reporting
  • Fraud detection and prevention
  • Security monitoring
  • Cloud storage and data hosting
  • Technical support
  • Business operations

These service providers receive only the information reasonably necessary to perform their services and are expected to protect your personal information in accordance with applicable laws and contractual obligations.

B. Shopify Platform

Our online store is hosted on Shopify.

In order to provide the Shopify platform and associated services, certain personal information may be processed by Shopify on our behalf.

This may include information necessary for:

  • Store functionality
  • Secure checkout
  • Order management
  • Payment processing
  • Customer accounts
  • Fraud prevention
  • Website security
  • Technical support
  • Platform analytics

Shopify processes such information in accordance with its own privacy practices and applicable legal obligations.

C. Payment Service Providers

To process payments securely, we work with authorized payment gateways and financial service providers.

These providers may receive information necessary to:

  • Process transactions
  • Verify payments
  • Prevent fraud
  • Detect suspicious activity
  • Complete refunds where applicable
  • Maintain payment records

Payment providers maintain their own security standards and privacy practices for handling payment-related information.

YugVaidya does not receive or store complete credit card numbers, debit card numbers, CVV numbers, UPI PINs, internet banking passwords, or similar payment authentication credentials.

D. Shipping and Logistics Partners

To deliver your orders, we may share relevant information with trusted shipping and logistics partners.

This information may include:

  • Name
  • Delivery address
  • Contact number
  • Order details
  • Delivery instructions (where applicable)

Our logistics partners use this information solely for the purpose of delivering your order and providing related delivery services.

E. Marketing and Advertising Partners

Where permitted by applicable law, we may work with trusted marketing and advertising partners to help us:

  • Measure advertising performance
  • Understand customer interests
  • Improve marketing effectiveness
  • Deliver relevant advertisements
  • Conduct promotional campaigns

These partners may receive limited information necessary to perform these services.

We do not authorize third parties to use your personal information for purposes unrelated to the services they provide to YugVaidya.

F. Analytics and Technology Providers

We may share certain technical information with analytics and technology providers to help us:

  • Understand website traffic
  • Measure website performance
  • Improve customer experience
  • Identify technical issues
  • Prevent fraud
  • Enhance website security

Where possible, this information is used in aggregated or de-identified form.

G. Legal Compliance and Protection of Rights

We may disclose personal information where we believe such disclosure is necessary to:

  • Comply with applicable laws and regulations.
  • Respond to lawful requests from government authorities.
  • Comply with court orders or legal processes.
  • Protect the rights, property, or safety of YugVaidya, our customers, employees, or the public.
  • Investigate suspected fraud or illegal activities.
  • Enforce our Terms and Conditions or other legal agreements.
  • Protect against misuse of our website or services.

Such disclosures will be made only where we reasonably believe they are required or permitted by applicable law.

H. Business Transfers

If YugVaidya undergoes a business transaction such as:

  • Merger
  • Acquisition
  • Investment
  • Corporate restructuring
  • Sale of assets
  • Insolvency proceedings

your personal information may be transferred as part of that transaction, subject to applicable legal requirements.

Any successor entity will be expected to continue protecting your personal information in a manner substantially consistent with this Privacy Policy unless you are otherwise notified.

I. With Your Consent

In situations where your consent is required by applicable law, we will seek your permission before sharing your personal information for purposes not otherwise described in this Privacy Policy.

You may withdraw such consent at any time where permitted by law, although doing so may affect our ability to provide certain services.

J. Information That Is Not Personal Information

We may use, analyze, publish, or share aggregated, anonymized, or de-identified information that does not identify you personally.

Such information may be used for:

  • Business analysis
  • Market research
  • Product improvement
  • Website optimization
  • Statistical reporting
  • Industry benchmarking
  • Academic or research purposes

Because this information cannot reasonably identify an individual, it is generally not considered personal information under applicable privacy laws.

K. Our Commitment

Whenever we share personal information, we strive to ensure that:

  • The sharing is necessary for a legitimate business purpose.
  • Only the minimum information reasonably required is shared.
  • Appropriate contractual, technical, and organizational safeguards are in place.
  • Your information is handled responsibly and securely.
  • The recipient is expected to protect your information in accordance with applicable legal obligations.

Protecting your trust remains central to every aspect of how we operate our business.

 

Data Security, Data Retention, Children's Privacy, and International Data Transfers

A. Data Security

Protecting your personal information is a responsibility that YugVaidya takes seriously.

We maintain reasonable administrative, technical, physical, and organizational safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, misuse, accidental loss, destruction, or unlawful processing.

Depending on the nature of the information and our services, these safeguards may include:

  • Secure Socket Layer (SSL) encryption for data transmitted through our website.
  • Encrypted payment processing through authorized payment partners.
  • Secure servers and hosting infrastructure.
  • Role-based access controls that limit access to personal information to authorized personnel only.
  • Password protection and authentication measures.
  • Firewalls, security monitoring, and malware protection.
  • Regular software updates and security maintenance.
  • Monitoring for suspicious or fraudulent activity.
  • Internal procedures designed to help protect customer information.

Although we take reasonable measures to protect your information, no method of electronic transmission, internet communication, or electronic storage can be guaranteed to be completely secure.

Accordingly, while we strive to use commercially reasonable safeguards, YugVaidya cannot guarantee absolute security of your personal information.

B. Your Responsibility

You also play an important role in protecting your personal information.

We encourage you to:

  • Choose strong and unique passwords.
  • Keep your login credentials confidential.
  • Avoid sharing account access with others.
  • Log out after using shared or public devices.
  • Notify us immediately if you believe your account has been accessed without authorization.
  • Exercise caution when sharing personal information over email or other communication channels.

YugVaidya will never ask you to disclose sensitive payment authentication information, such as your CVV, UPI PIN, internet banking password, or one-time passwords (OTPs).

C. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfil the purposes described in this Privacy Policy.
  • Process and complete your orders.
  • Provide customer support.
  • Maintain transaction records.
  • Comply with legal, regulatory, accounting, and tax obligations.
  • Resolve disputes.
  • Prevent fraud and misuse.
  • Enforce our legal agreements.
  • Protect our legitimate business interests.

The retention period for different categories of information may vary depending on:

  • The nature of the information.
  • The purpose for which it was collected.
  • Applicable legal requirements.
  • Operational and business needs.

When personal information is no longer required, we will take reasonable steps to securely delete, anonymize, or otherwise dispose of it in accordance with applicable laws and our internal data retention practices.

D. Children's Privacy

YugVaidya products and services are intended for individuals who are legally capable of entering into binding contracts under applicable law.

Our website is not directed toward children under the age of 18 years, and we do not knowingly collect personal information directly from children.

If we become aware that personal information has been collected from a child without appropriate authorization where required by law, we will take reasonable steps to delete such information from our records as soon as practicable.

If you believe that a child has provided personal information to us, please contact us using the contact details provided in this Privacy Policy.

E. International Data Transfers

YugVaidya primarily operates from India. However, in order to provide our products and services, some of your personal information may be processed, stored, or accessed in jurisdictions outside India by trusted service providers, including Shopify and other technology partners.

Where such international transfers occur, we take reasonable steps to ensure that your personal information continues to receive an appropriate level of protection consistent with applicable laws and contractual obligations.

These safeguards may include:

  • Processing through reputable service providers.
  • Appropriate contractual protections.
  • Industry-standard security practices.
  • Technical and organizational measures designed to protect personal information.

By using our website and services, you acknowledge that your personal information may be transferred to and processed in countries other than your country of residence, where permitted by applicable law.

F. Data Breach Response

In the unlikely event of a security incident affecting personal information, YugVaidya will take appropriate steps to:

  • Investigate the incident promptly.
  • Mitigate potential risks.
  • Secure affected systems.
  • Comply with applicable legal notification requirements.
  • Notify affected individuals and relevant authorities where required by law.

We continually review and improve our security practices to reduce the risk of future incidents.

G. Continuous Improvement

Information security is an ongoing process.

As technology, cybersecurity risks, and legal requirements evolve, YugVaidya may periodically review and strengthen its security measures, internal policies, and operational practices to better protect customer information and maintain a secure shopping experience.

 

Your Privacy Rights and Choices

YugVaidya believes that you should have meaningful control over your personal information. Subject to applicable laws and the nature of our relationship with you, you may have certain rights regarding the personal information we collect and process.

We are committed to responding to legitimate privacy requests in a fair, transparent, and timely manner.

A. Right to Access Your Personal Information

You may request information regarding the personal information that YugVaidya holds about you.

Where permitted by applicable law, you may request:

  • Confirmation of whether we process your personal information.
  • The categories of personal information we maintain.
  • The purposes for which your information is used.
  • The categories of third parties with whom your information may be shared.
  • Additional information required under applicable privacy laws.

For security reasons, we may require verification of your identity before responding to such requests.

B. Right to Correct or Update Information

We encourage you to keep your personal information accurate and up to date.

If any of your information is incorrect, incomplete, or has changed, you may request that we update or correct it.

Certain information, such as your account details, may also be updated directly through your customer account where that functionality is available.

C. Right to Request Deletion

Subject to applicable laws and our legal obligations, you may request that we delete your personal information.

Please note that we may be unable to delete certain information where retention is necessary to:

  • Complete pending transactions.
  • Fulfil contractual obligations.
  • Comply with legal or regulatory requirements.
  • Maintain accounting and tax records.
  • Resolve disputes.
  • Detect and prevent fraud.
  • Enforce our legal rights.
  • Protect the security and integrity of our business.

Where deletion is not legally possible, we will retain only the information necessary for those purposes.

D. Right to Withdraw Consent

Where we rely on your consent to process your personal information, you may withdraw that consent at any time.

Withdrawal of consent will not affect the lawfulness of processing carried out before your request.

Please note that withdrawing consent may limit our ability to provide certain products, services, or features.

E. Marketing Communications

If you have subscribed to receive promotional emails, newsletters, or marketing communications from YugVaidya, you may opt out at any time.

You can unsubscribe by:

  • Clicking the "Unsubscribe" link included in our marketing emails.
  • Contacting our customer support team.
  • Writing to us using the contact details provided in this Privacy Policy.

Please note that even after opting out of promotional communications, we may continue to send important service-related communications, including:

  • Order confirmations.
  • Payment confirmations.
  • Shipping updates.
  • Delivery notifications.
  • Product safety communications.
  • Customer support responses.
  • Important policy updates.

These communications are necessary for the operation of our services and are not considered promotional communications.

F. Managing Cookies

Most web browsers allow you to control the use of cookies.

Depending on your browser, you may choose to:

  • View stored cookies.
  • Delete cookies.
  • Block all cookies.
  • Block specific categories of cookies.
  • Receive notifications before cookies are placed.

Please note that disabling certain cookies may affect the functionality and performance of our website, including shopping cart features, customer login, and checkout services.

G. Exercising Your Privacy Rights

If you wish to exercise any of your privacy rights or have questions regarding your personal information, you may contact us using the details provided at the end of this Privacy Policy.

To protect your privacy and security, we may request reasonable information to verify your identity before processing your request.

We reserve the right to decline requests that are:

  • Fraudulent.
  • Repetitive or excessive.
  • Technically impractical.
  • Unreasonable.
  • Contrary to applicable laws.
  • Likely to adversely affect the rights and freedoms of others.

Where we are unable to fulfil a request, we will provide an explanation to the extent permitted by applicable law.

H. Our Commitment to Transparency

At YugVaidya, we believe that transparency builds trust.

We are committed to:

  • Clearly explaining how we collect and use your personal information.
  • Respecting your privacy choices.
  • Responding to legitimate privacy requests promptly.
  • Continuously improving our privacy practices in line with evolving legal requirements and industry standards.

Your trust is one of our most valuable assets, and we strive to maintain it through responsible data handling and open communication.

 

Third-Party Websites and Services

Our website may contain links to third-party websites, applications, social media platforms, or other online services that are not owned or controlled by YugVaidya.

These third-party services operate independently and have their own privacy policies, terms of use, and data handling practices.

YugVaidya is not responsible for the privacy practices, security measures, content, or policies of any third-party website or service.

We encourage you to review the privacy policies of every third-party website or service you visit before providing your personal information.

 

Changes to this Privacy Policy

As our business evolves, our products, services, technology, and legal obligations may change.

Accordingly, YugVaidya reserves the right to modify, update, or revise this Privacy Policy at any time to reflect:

  • Changes in applicable laws or regulations.
  • Changes to our products or services.
  • Improvements to our website.
  • New technologies.
  • Changes in our business operations.
  • Enhanced security practices.
  • Other legitimate business requirements.

When material changes are made, we will update the "Last Updated" date at the beginning of this Privacy Policy.

Where required by applicable law, we may also provide additional notice through our website, email, or other appropriate communication channels.

Your continued use of our website or services after an updated Privacy Policy becomes effective constitutes your acceptance of the revised Privacy Policy, to the extent permitted by applicable law.

 

9. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the Republic of India.

Any dispute arising out of or relating to this Privacy Policy, the processing of personal information, or the use of our website shall be subject to the exclusive jurisdiction of the competent courts located in Indore, Madhya Pradesh, India, unless otherwise required by applicable law.

 

10. Grievance Officer

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the manner in which YugVaidya processes your personal information, you may contact our Grievance Officer.

Grievance Officer

YugVaidya Wellness Private Limited

Email: info@yugvaidya.in

Business Hours:

Monday to Friday

10:00 AM – 6:00 PM (IST)

We will make reasonable efforts to acknowledge and address your request within a reasonable period in accordance with applicable laws.

 

11. Contact Us

If you have any questions regarding this Privacy Policy or any privacy-related matter, please contact us:

YugVaidya

Registered Office:

YugVaidya Wellness Private Limited

S-3, Sector-A, Scheme No. 151 & 169B,

Indore – 452001, Madhya Pradesh, India

Email: info@yugvaidya.in

Website: https://www.yugvaidya.in

 

12. Our Privacy Commitment

At YugVaidya, we believe that trust is earned through transparency, responsibility, and respect.

Every product we create is guided by our commitment to quality, and every interaction we have with our customers is guided by our commitment to protecting their privacy.

We continuously strive to:

  • Respect your personal information.
  • Handle your data responsibly.
  • Maintain appropriate safeguards to protect your information.
  • Be transparent about our privacy practices.
  • Continuously improve our security and compliance measures.
  • Build lasting relationships founded on trust, integrity, and accountability.

Thank you for placing your trust in YugVaidya.

© 2026 YugVaidya Wellness Private Limited. All Rights Reserved.